Birmingham City Council Adult Social Care

• Phone: 0121 303 1234 (Adult Social Care contact point). (Birmingham City Council)

• Email: CSAdultSocialCare@birmingham.gov.uk. (Birmingham City Council)

• Website: https://www.birmingham.gov.uk/adults 

Solihull Adult Social Care

• Phone: 0121 704 8007 (Adult Social Care main line). (Solihull Council)

• Email: ccadults@solihull.gov.uk. (Solihull Council)

• Website: https://www.solihull.gov.uk/adult-social-care 

• The Access Card is a recognised ID card that helps communicate a person’s support needs when visiting venues, events and attractions across the UK. It can make it easier to access adjustments such as companion tickets, accessible seating or additional assistance. (accesscard.online)

• The card translates a person’s needs into simple symbols so organisations can quickly understand the support required.

Find out more or apply here:

• https://www.accesscard.online/

• If you have a disability, you may be eligible for a disabled person’s travel pass, which allows free off-peak travel on buses, trains and trams in the West Midlands. (Transport for West Midlands)

• This pass can help make travelling to appointments, activities and day services easier and more affordable. (Transport for West Midlands)

• Check eligibility or apply here:
  https://www.tfwm.org.uk/swift-and-tickets/discounts-and-free-travel-passes/get-a-disabled-person-s-pass/

• NHS England Learning Disabilities & Autism info: https://www.england.nhs.uk/learning-disabilities/ — national guidance, projects, resources and support information from NHS England. (NHS England)

• NHS UK Autism guide: https://www.nhs.uk/conditions/autism/ — general NHS autism information and support. (nhs.uk)

• Website: https://www.bsmhft.nhs.uk/ – covers local mental health services and crisis support.

• General enquiries tel: 0121 301 0000 

• Helpline (Birmingham & Solihull Mental Health Helpline): 0121 262 3555 (operated by Birmingham Mind, 9 am–11 pm) or 0800 915 9292. (birminghammentalhealth.org.uk)

• Phone: Call 111 and select the mental health option for urgent mental health help (available 24/7). (bsmhft.nhs.uk)

• Online: You can also visit 111.nhs.uk to request urgent support online. (birminghamsolihull.icb.nhs.uk)

• Mencap – https://www.mencap.org.uk

• The National Autistic Society – https://www.autism.org.uk

• Dimensions UK – https://www.dimensions-uk.org

Advocacy & Advice

• POhWER Advocacy – https://www.pohwer.net

• Citizens Advice – https://www.citizensadvice.org.uk

Carers & Wellbeing

• Solihull Carers Trust – https://www.solihullcarers.org

• Birmingham Mind – https://www.birminghammind.org

Crisis Support

• Emergency Services – 999

• Samaritans – 116 123

• Shout – TEXT SHOUT to 85258

• NHS 111 – as above.